This research identifies key factors impacting expatriate job performance, highlighting cultural intelligence and organizational support.
When multinational corporations are attempting to manage operations, convey information, and build worldwide links, one common strategy that they have utilized is to send abroad expats to work in other countries. The reason for this is that the corporate climate is getting more and more worldwide these days. On the other hand, the success of such global assignments is mostly based on the job performance of expatriates, which at any one time can be influenced by a wide range of different situations. The objective of this study is to conduct an investigation into the key elements that have an impact on the level of job performance that foreign expatriates achieve in the countries in which they are employed. To provide a more specific explanation, it investigates characteristics that are present at both the human and organizational levels. These characteristics include cultural intelligence, language competency, adaptability, motivation, pre-departure training, family support, and the level of organizational support that is offered during the assignment. According to the findings of the study, major factors that contribute to the quality of work performance of expatriates include cultural adaptation, social integration, and support networks. In addition to being supported by actual data acquired from expats working in a number of industries, the conclusions of the study are derived from a survey of the available literature. The survey also provides light on the challenges that expatriates face, such as experiencing a culture shock, having difficulty speaking with others, and obtaining inadequate training or help from their host companies. These are just few of the challenges that are included in the report. Based on the findings, it can be inferred that expats who receive comprehensive cross-cultural training and ongoing assistance from their respective companies have higher levels of job satisfaction, devotion, and performance compared to those who do not receive such training.
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ANWEI et al. (2024) studied this question.
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