Analysis reveals spectator knowledge significantly predicts game attendance, suggesting targeted marketing for hockey teams.
The primary purpose of this study was to examine the extent to which spectator knowledge of hockey affects game attendance. The relationship of sociodemo-graphics and hockey knowledge of spectators was also evaluated. Spectators (N=172) from three second-half season home games of an International Hockey League team responded to a questionnaire that included spectator background information and a hockey knowledge quiz of 10 items. Through validity and reliability tests, the knowledge quiz displayed sound measurement properties. Regression analyses indicated that hockey knowledge scores were positively (p = .00) predictive of game attendance and ticket consumption level. Correlational analyses and ANOVA revealed that spectator knowledge of hockey is affected by several sociodemo-graphic variables, including age, sex, race, income, education, and marital status. The findings support improvement of spectator knowledge as a major marketing objective for a professional hockey team. Promotion strategies need to take into consideration the sociodemographic backgrounds of spectators.
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Zhang et al. (1996) studied this question.
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