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Quantitative analysis shows cybersecurity enhances organizational performance in public universities, indicating its strategic role.
This study examines the impact of cybersecurity on organizational performance in higher education institutions. Adopting a quantitative approach, data were collected through a stratified random survey of 335 employees in leadership roles across five major public universities in Jordan. Structural Equation Modeling (SEM) was employed, using SPSS and Smart PLS, to validate the proposed model. The findings demonstrate that cybersecurity practices, encompassing risk assessment, analysis, response, recovery, and activity control, exert a significant positive influence on organizational performance. Theoretically, the study integrates the Resource-Based View (RBV) with the NIST cybersecurity framework, positioning cybersecurity as a strategic organizational resource that drives performance improvement. Practically, it offers a validated governance and risk management model tailored for universities, providing clear guidelines for implementing structured cybersecurity strategies. This research advances the discourse on cybersecurity as both a performance enabler and a strategic imperative for knowledge-based organizations.
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Hyasat et al. (2025) studied this question.
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