Survey reveals high patient satisfaction and trust in pharmacist-administered COVID-19 vaccinations, suggesting accessibility as a key motivation for choosing community pharmacies.
Abstract This study investigates patient satisfaction, motivations, and reasons for choosing pharmacist-administered COVID-19 vaccinations in Nigeria, gathering data from six community pharmacies in Abuja. A total of 125 respondents participated, with an average age of 36.62 years. The gender distribution was 54.4% male and 45.6% female, and 53.6% held graduate-level education.Satisfaction levels were high, with 96% comfortable with pharmacy-based vaccination and 98.4% satisfied with the injection technique. Notably, 96.8% would recommend pharmacy vaccination services. Motivations included personal health protection (88%), protecting others (80%), and following health recommendations (84%).Accessibility was a crucial factor, with 93.6% citing convenient opening hours and 98.4% highlighting easy accessibility. Trust in pharmacies was significant, with 95.2% expressing confidence in pharmacy-based vaccinations. However, 49.6% indicated they would have sought vaccination elsewhere if not available at pharmacies.Adverse events were minimal, with the most common being injection site pain (32.8% after the first dose). Only 5.6% reported adverse events that discouraged future vaccinations. The study underscores the role of community pharmacies in expanding vaccination coverage, driven by high satisfaction, trust, and accessibility. These findings advocate for integrating pharmacists into Nigeria’s immunization strategy, emphasizing the positive reception and potential for broader vaccination service delivery.
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Adeyemi et al. (2025) studied this question.
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