September 27, 2025Industrial Management & Data Systems

Capabilities influencing retailers' smart logistics performance: a theoretical framework from a smart supply chain perspective

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Smart logistics performance can be enhanced through strategic capabilities like precise positioning and matching.
Operational capabilities such as flexible management, rapid response, and collaboration significantly improve logistics outcomes.
Policy support strengthens the relationship between strategic capabilities and performance, while technology changes empower operational capabilities.
The findings contribute to understanding the capabilities that enhance logistics performance within smart supply chains.

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Implication

Multi-case study identifies how strategic and operational capabilities enhance smart logistics performance in retailers, suggesting implications for industry practices.

Cite This Study

Liu et al. (2025) studied this question.

synapsesocial.com/papers/68d7b3ddeebfec0fc52366a5 https://doi.org/10.1108/imds-03-2025-0326

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Implication

Multi-case study identifies how strategic and operational capabilities enhance smart logistics performance in retailers, suggesting implications for industry practices.

Capabilities influencing retailers' smart logistics performance: a theoretical framework from a smart supply chain perspective

Key Points

Discussion

Implication

Cite This Study

Capabilities influencing retailers' smart logistics performance: a theoretical framework from a smart supply chain perspective

Key Points

Discussion

Implication

Cite This Study

Also Consider

Also Consider