Adjust the process: Developing and implementing an academic library assessment cycle

This article outlines the development of a Library Assessment Cycle at the Richard E. Bjork Library of Stockton University. This is a cyclical, practical model for assessing academic library services, specifically: website usability; library space; library instruction; library resources; public services and staffing; and outreach. The article discusses the history and conceptual process of the cycle, the standing library committee that designed it, and detailed descriptions of the methods and findings of the first cycle. Limitations and advantages of this model, as well as best practices derived from our experiences, are also discussed.