Politeness and impoliteness by teachers and students in technology-assisted teaching and learning process

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Students primarily used positive politeness strategies, with 'considering the interlocutor’s presence' being the most common.
Lecturers employed a broader range of strategies, most notably 'using identity markers' to enhance communication.
Differing strategies stemmed from social roles, power dynamics, and the goals of communication in digital environments.
The research contributes to understanding digital pragmatics, enhancing respectful communication in online academic settings.

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Descriptive qualitative analysis reveals diverse politeness strategies in WhatsApp use, indicating social dynamics.

Triyono et al. (2025) studied this question.

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