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October 2, 2025Deleted Journal

Strategic Workflow Optimization in Automotive Quality Control: A Case Study of Carsome Certified Lab

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Mixed-methods approach reduced non-value-added activities by 30% in automotive quality control, suggesting TQM enhances operational efficiency.

A 30% reduction in non-value-added activities was achieved through strategic interventions in quality control.
Employee satisfaction increased by 70% post-interventions, indicating improved clarity in workflow processes.
Application of Six Sigma and TQM frameworks identified bottlenecks and drove significant operational efficiencies.
The case study provides a scalable model for enhancing quality assurance practices in the automotive industry.

Bahari et al. (2025) studied this question.

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Mixed-methods approach reduced non-value-added activities by 30% in automotive quality control, suggesting TQM enhances operational efficiency.