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October 3, 2025Health and Technology Journal (HTechJ)

The Effect of Facilities, Patient Reception Procedures, and Nurse Communication on Inpatient Satisfaction at Sultan Imanuddin Hospital

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Authors

SMSaripah MarlisaningsihAEAgusta Dian EllinaAAAgustin Agustin

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Overview

Quantitative analysis reveals facilities and nurse communication significantly enhance patient satisfaction, suggesting focused improvements.

Key Points

  • Patient satisfaction is significantly influenced by facilities (β = 0.917) and nurse communication (β = 0.382).
  • The model explains 97.9% of the variation in patient satisfaction, indicating high explanatory power.
  • Data from 368 inpatients were analyzed using multiple linear regression and SPSS 25 for validity and reliability.
  • Improving physical infrastructure and nurse communication skills can enhance service delivery and patient outcomes.

Cite This Study

Marlisaningsih et al. (2025) studied this question.

synapsesocial.com/papers/68e040eda99c246f578b3592https://doi.org/10.53713/htechj.v3i4.408
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