The role of digital technologies in promoting social innovation in tourism Brazilian companies

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Case study analysis highlights the role of digital technologies in social innovation, suggesting strategies for community engagement.

Digital technologies are crucial for promoting social innovation in tourism, enhancing community involvement.
Empirical results indicate that companies are focused on sustainable development with significant community engagement.
Case study analysis involved semi-structured interviews with five Brazilian tourism companies, revealing a collaborative spirit.
Technical and financial barriers limit the effectiveness of current digital tools in fostering social innovation.

Maiurro et al. (2025) studied this question.

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