Survey reveals that corporate social responsibility and organizational capability enhance financial performance, highlighting the role of artificial intelligence.
During recent years, the competition for corporate survival has further intensified due to the AI wave. As a result, many large companies must effectively deploy corporate strategies whilst seeking to fulfill corporate social responsibility. It is hoped that innovation, marketing capabilities and organizational capability underpin the creation of good financial performance and hence ensure sustainable survival and development. The main objective of this study is to verify the relationships between key constructs of its own constructed model. A survey was conducted on the employees of a multinational company listed in Taiwan. Snowball sampling was deployed on this population and finally, a series of statistical analyses were performed with the software packages SPSS and M-plus. The empirical results indicate that both "corporate organizational capability" and "corporate social responsibility" have partial mediating effects and "Artificial intelligence" has a "quadruple" moderating effect in the constructed model. These findings can serve as reference for the company's management decisions.
No takes yet. Share an insight, caveat, or question.
Lin et al. (2025) studied this question.
Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context: