Insight into the postgraduate certificate in teaching and learning in higher education, challenges, and opportunities

The main objective of this paper is to evaluate the postgraduate program in learning and teaching in higher education. The program was designed to introduce the essential knowledge, skills, and abilities to enhance the teaching quality to the higher education academic staff. The research methodology was qualitative, with content analysis, structured observation, and storytelling techniques. The research findings reveal that the program has been designed for the junior staff to engage with the undergraduate students. The program does not consider the senior staff who supervises master’s and PhD students, and they need knowledge about research methodology, thesis and dissertation supervision, and the support system. In conclusion, the program needs to be flexible with more optional or elective courses to specialize or personalize the content and structure for the individual participants.