Satisfaction of virtual Education based on the Importance-Performance Analysis during the COVID-19 pandemic in Nursing Students: An analytical study

Abstract Background Understanding students' satisfaction and academic performance towards virtual education helps educational planners achieve more effective virtual education to attain educational goals. This study determined the satisfaction with virtual education based on the importance-performance analysis model during the COVID-19 pandemic. Methods In this analytical-cross-sectional study, 200 nursing students participated using a random sampling method. The instruments used were a demographic questionnaire and a Questionnaire on students' satisfaction with virtual education based on the importance-performance analysis model. Data were analyzed using descriptive statistics and Multiple linear regression analysis in SPSS software version 16. Results Students' satisfaction with virtual education was higher than the average regarding importance (3.54 ± 0.60) and performance (2.80 ± 0.72). In the IPA model, 6 items with the topics of "interaction between students," "active participation," "suitability of the home environment for learning," "access to the Internet at a suitable speed," "interaction between professor and student," "access to equipment" Suitable for connecting to the Internet," were located in the first quarter of the importance-performance matrix, which, despite its high importance in determining the satisfaction of learners, did not have optimal performance. Conclusion In general, the facilities and conditions of virtual education need to be reformed. Students' interaction with each other and the professor, participation during training, Internet speed, conditions, and equipment needed to connect to the Internet should be considered and prioritized for improvement.