Relevance: the intensity of information technology development, on the one hand, pursues the goals of reducing the burden on healthcare personnel, and on the other hand, creates difficulties in the «user-program» interaction, which are important to eliminate or prevent in a timely manner to improve the usability of the informational system. Objective of the study: to survey the opinion of medical workers about the development of new functionalities of medical informational systems. Methods of the study: content analysis, questionnaire survey, statistical analysis. Results of the study: the most significant, according to the respondents, were the following factors, in which the majority of respondents put the highest mark of 10 points: slow or incorrect functioning of the informational system (n = 562), lack of time at work (n = 527), the inability of familiarization with the functionality of the program at home (n = 482). Conclusion: The obtained results, first of all, allow us to pay attention to the fact that the most significant factors that cause negative attitude of the staff are: the slowness of the system, lack of time to familiarize with the system and impossibility to practice interaction with the system at home.
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Duboshinskii et al. (2024) studied this question.
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