Level of Client Satisfaction With Contraceptive Counseling and Associated Factors Among Women Attending Family Planning Services in Public Hospitals Addis Ababa 2022

Abstract Background: - Contraceptive counselling is a type of client-provider interaction that involves two-way communication between a health care staff member and a client for the purpose of confirming or facilitating informed decision by the client, or helping the client address problems or concerns.. Effective contraceptive counselling is one of the cornerstones for increasing family planning acceptance. The best decisions about family planning are those that people make for themselves based on accurate information and a range of contraceptive options. Otherwise they can either deny the service or discontinue the method if they are not properly counselled on minor side effects and myths related to the method. It empowers people to exercise their right to good quality family planning care Objectives: To assess the level of client’s satisfaction with contraceptive counselling and associated factors among reproductive age women in Addis Ababa Ethiopia 2022. Methods: -Institutional based cross-sectional study was used and multi-stage sampling technique was employed to recruit 592 participants. Structured and pretested questionnaire was used to collect data. Data was analysed using SPSS version 26. Descriptive statistic was used to summarize Socio-demographic and health related factors. Odds ratio was used to identify factor associated with the outcome variable and statically significant was declared at p-value 0.05. Result The study includes 579 participants making the response rate 97.8%. most (57.2%) of the participants were between the age group 25-34 years .Most (90.7%) of the respondents were married More than half of the study participants are housewives .This study showed nearly three fourth (71.1%) of the respondents were satisfied with counselling given.Clients who were being acknowledged and responded to their concern, being showed how to use and having income greater than or equal to 5000 positively associated with satisfaction with contraceptive counseling . Conclusion and recommendationPresent study showed that 71% of clients who came for f/p services were satisfied with contraceptive counselling. Acknowledge and respond to clients concern, demonstrate how to use and income were significantly associated with client satisfaction with contraceptive counseling. Strengthening and maintaining regular supervision on how clients are counselled is recommended.