This paper examines library workers’ experiences, concerns, and self-described needs throughoutthe COVID-19 pandemic via the #ProtectLibraryWorkers movement to establish what kinds ofsupports library workers require to successfully handle community-wide crises. Utilizingthematic content analysis methodology, 600 randomly selected tweets from the first two years ofthe movement were analyzed, resulting in the emergence of eight primary themes and 30 subthemes.Among these findings is a clear and present need for library researchers to reconsider thetypes of questions they are asking when it comes to investigating how library workers areimpacted by crises.
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Sam A. Vander Kooy (2024) studied this question.
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