Community Initiatives and the Use of Welfare Technologies in Super-Aged Areas: A Case Study from Japan

Abstract Background Community initiatives are seen as a solution to issues such as social isolation of older people and the lack of formal care. The study examines the use of welfare technologies in two municipalities in southern Japan to enhance their community-based care systems amidst challenges like underfunding and coordination. One case, an agriculture-led town with a handful of administrators, and the other, a manufacturing-led 'Tokku' (national strategic special zone) with active central and local government involvement, provide contrasting approaches. Methods Using a case study approach, the initiatives taken by the two municipalities were identified from ’grey’ literature and examined to see what types of welfare technologies have been introduced and how, and what impacts the overall projects had on older people’s lives, well-being and care delivery. Results The current average ageing rate in Japan is 29.2%. Town A, with a population of 13,878 and a significant ageing population of 43.3%, has initiated various ICT projects since 2011. For example, recognising the difficulties older people have in accessing information, adopting a familiar ICT solution and taking time to explore new applications together contributed to the overall wellbeing during the initiation process. In contrast, ‘Tokku’ B, with a population of 916,003 and an ageing rate of 31.5%, the highest among 25 ‘Tokku’, prioritises Digital Transformation from cradle to grave. They are committed to sustainable development and improving the well-being of their residents (all ages) through collaborative strategies and a forward-looking perspective. The overall impact remains uncertain, however. Conclusion These findings shed light on Japan's technology-driven strategies to address age-related challenges, which resonate with age-friendly city initiatives worldwide. However, challenges remain, particularly in depopulated areas with limited resources and skilled care professionals. Further research, including comparative studies between Japan, Ireland and beyond, is essential to understand the impact of welfare technology integration in supporting ageing in place.