The Role of Technical Factors in the Development of Performance Management Frameworks in Intergovernmental Organizations

Performance measures are the stricter indicators of performance that have endured the test of time. Both conventional and modern-day management have maintained the centrality of metrics that are represented in numbers, percentages, ranks and other quantitative figures as the central indicators of performance, albeit the inclusion of other non-metric indictors. In the process of developing the performance measures, a threshold of technical factors has been found to be widely required in the studies across the globe. The purpose of this study was to examine whether the widely advanced technical factors including personnel competences, analytical capabilities, and technology, would be supported in a related study conducted in IGAD in the African context. IGAD which formed the unit of analysis in this study, is a project-oriented institution that employs performance measures as an important performance management tool. The study followed a non-experimental research design methodology and copies of questionnaires were distributed to 108 respondents online. A response rate of 93.5% was realized. From the study, it emerged that, the said technical factors of personnel competences, technological and analytical capabilities were statistically positively related to the development of performance measures. As such, it is concluded that, this study offers support to other scholarly works that have found technical factors to be critical antecedents in the formulation of performance measures.