The recent past has witnessed a notable surge in on-demand food delivery (OFD) services, offering delivery fulfillment within dozens of minutes after an order is placed. In OFD, pooling multiple orders for simultaneous delivery in real-time order assignment is a pivotal efficiency source, which may in turn extend delivery time. Constructing high-quality order pooling to harmonize platform efficiency with the experiences of consumers and couriers, is crucial to OFD platforms. However, the complexity and real-time nature of order assignment, making extensive calculations impractical, significantly limit the potential for order consolidation. Moreover, offline environment is frequently riddled with unknown factors, posing challenges for the platform's perceptibility and pooling decisions.
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Liang et al. (2024) studied this question.
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