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This research investigates the stakeholders' perceptions, including teachers and students, in terms of integrating ChatGPT into teaching and learning English paragraph writing at Van Lang University (VLU). Employing both qualitative and quantitative methods, data were collected from 241 survey respondents and ten interviewees. Apart from positive views on ChatGPT's effectiveness in providing instant feedback and giving diverse writing examples, the stakeholders had neutral opinions regarding ChatGPT's ability to support teaching, learning, and user creativity. Additionally, they were skeptical about the reliability and accuracy of its responses. To maximize the benefits of ChatGPT, it is advised to utilize it cautiously, confirm the correctness of its outputs through verification, and enhance quick ways for the best answers. The findings highlight the importance of a balanced approach incorporating AI tools in language education, emphasizing the need to leverage its strengths and mitigate its limitations. Future research needs to explore the benefits and drawbacks of ChatGPT in different aspects and conduct empirical studies for the chatbot to gather more valuable information.
Lam et al. (Mon,) studied this question.