Factors that Optimize the Business Operations of Small and Medium Enterprises (SMEs) in Baguio City

Optimizing business operations is crucial for several reasons, and its importance extends to various aspects of an organization’s overall performance and success. For this reason, this study aims to determine the optimizing business operations of Small and Medium Enterprises (SMEs) in Baguio City. A self-made questionnaire was used in gathering data, which underwent a validation and reliability process. Its respondents were thirty (30) small and medium business owners who were accessible and willing to participate. Specifically, this study surveys the contributory factors and challenges encountered in optimizing the business operations of SMEs in Baguio City. The findings of the study showed that technology adoption, community engagement, and skill development were most of the time the contributory factors that optimize the business operations of SMEs in Baguio City. And the challenges encountered in optimizing business operations are moderately serious. Based on the findings, the conclusions were drawn, that optimizing the business operations of SMEs involves a range of factors that require a holistic approach. While the challenges encountered in optimizing business operations are noteworthy and merit attention, they may not be deemed extremely critical. By addressing these, SMEs can enhance their operational efficiency and competitiveness, adapt to changes, achieve sustainable growth, and contribute positively to the community and economy.