The Awareness of Unconscious Bias

This article aims to investigate the tools used to eliminate partiality and bias in selection processes for young professionals in organizations, with an emphasis on the assessment of soft skills. The research has a qualitative character, with the technique of in-depth interviews. The authors interviewed five Human Resources professionals who participate in recruitment and selection processes, with a broad view of selection processes in different companies and segments. The results confirm that the selection processes are being adapted to increase the focus on the assessment of soft skills and the quest for increasing diversity within organizations.