The Perception of Nurse Case Care Managers About the Needs of Cancer Patients

_Background and aim. _Several studies in the literature state that cancer patients show unmet needs despite standard care. The aim of the study was to understand the perceptions of oncology case care managers regarding the met or unmet needs of patients and relatives. _Methods _The study used a qualitative approach through a semi-structured interview. Twenty Case Care Manager (CCM) nurse practitioners performing their function in four AUSLs in Northern, Central-Northern and Central Italy were recruited and selected on a convenience criterion. The study ran from April 2021 to February 2022. _Results:_ It emerges that numerous needs are not always met and that dysfunctionally affects the quality of life of cancer patients. These include information, emotional, psychological and social needs. Feelings of fear, distress, anxiety and depression often accompany them. These are complex needs which are difficult to answer. Case care managers have shown themselves to be able to recognise the needs. These findings underscore the urgent need to recognise and address the complex needs of cancer patients and their relatives. This study serves as a call to action, urging the healthcare community to strive for comprehensive solutions to these pressing issues. _Conclusion:_ CCMs, being a stable reference point for patients and their families, acknowledge that they create a relationship of trust with patients, with a positive impact on their quality of life.