A Study on the Professional Dilemmas of Community Workers Based on Grounded TheoryA Case Study of City Y in Shandong Province, China

To explore the manifestations and formation mechanisms of the professional dilemmas faced by community workers, this study is based on Constructivist Grounded Theory and employs methods such as interviews and literature analysis to investigate the connotation and structure of these professional dilemmas. The study finds that they encompass four dimensions: interpersonal relationships, job burnout, future development, and psychological barriers. It proposes a model of the formation path of professional dilemmas for Chinese community workers, emphasizing that institutional regulations, social support and understanding, as well as the individual role positioning and professional cognition of community workers, influence the formation of their professional dilemmas. Based on this, the study discusses recommendations such as the government promoting the construction of institutional systems, the community atmosphere strengthening humanistic care, community organization construction focusing on professionalism, and society enhancing external recognition. The research results have expanded new areas in the study of community workers' professional dilemmas and laid an important foundation for an in-depth analysis of the professional dilemmas of community workers under a multidimensional social system including government policies and community resources.