Communication and Coordination Innovations in Improving the Performance of Permits for Suitability for Spatial Use Activities

In the permitting process for City Plan Information (KRK) and Suitability of Space Utilization Activities (KKPR), intensive communication is required between the two implementing agencies, namely, the Investment Service and One-Stop Integrated Services (DPMPTSP) and the Public Works Office for Spatial Planning.Housing and Settlement Areas (DPUPRPKP) and the Technical Service in processing permit applications recommending KRK and KKPR.Problems with long coordination and communication meetings in recommending requests for KRK and KKPR.The research aims to identify and analyze the coordination and communication in the KRK/KKPR licensing recommendation process.This study used a qualitative method by interviewing staff of the Implementing Service and applying for KRK/KKPR permits and secondary data through journals, textbooks, and Implementing Office data.The analytical approach utilized involves reducing data, presenting data, and making inferences or doing verification.Based on Standard Operating Procedures (SOP) and Government Regulation 21 of 2021 concerning Spatial Planning, this research produced recommendations for quick and consistent communication performance in licensing services issuing KRK and KKPR.