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December 19, 2025Jurnal Studi Ilmu Sosial dan PolitikOpen Access

Integration Of SPBE-Based Public Services In The Licensing Sector Of The Perkimta Office Of South Tangerang City

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Authors

HSHendri SumawijayaISIka Sartika

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Overview

Qualitative analysis shows digital platform enhances efficiency and transparency in licensing services, indicating improved public trust.

Key Points

  • This study analyzes the implementation of the Electronic-Based Government System in public licensing services.
  • Qualitative descriptive approach
  • In-depth interviews with Perkimta officials
  • Direct observation of service processes
  • Analysis of relevant policy documents
  • SPBE integrated various licensing services into a digital platform
  • Accelerated permit application, verification, and issuance processes
  • Enhanced efficiency, transparency, and accountability in public services

Cite This Study

Sumawijaya et al. (2025) studied this question.

synapsesocial.com/papers/69449a992f0218eca95088adhttps://doi.org/10.35912/jasispol.v5i2.5376
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