Evaluation of Management Efficiency in the Cold Chain Industry using DEA Techniques

This study grouped cold chain into industries and evaluated and analyzed management efficiency that can strengthen competitiveness despite changes in internal and external environments. For this purpose, DEA methodology was used. DEA's relative efficiency analysis was detailed through technical efficiency and pure technical efficiency analysis methods. By analyzing the efficiency level of inefficient cold chain companies according to the ranking, we benchmarked and set improvement targets for input elements, thereby deriving target values to overcome the gap. In conclusion, the cold chain industry was separated from the existing industrial group, and management efficiency was comparatively evaluated and benchmarked to provide an empirical and specific analysis system to improve the efficiency of the cold chain industry.