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July 29, 2024International Journal of ReligionOpen Access

The Impact of Restaurant Service Quality on Online Word-Of-Mouth of Customers in Ho Chi Minh City: The Mediating Role of Customer Satisfaction

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TNTu Tran NgocTTTam Nguyen Thanh

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Cite This Study

Ngoc et al. (2024) studied this question.

synapsesocial.com/papers/68e5eb31b6db64358757f933https://doi.org/10.61707/995z3b58
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Research on the Impact of Service Quality, Price, and Environment on Customer Loyalty towards Restaurants in Ho Chi Minh City2024
  2. 2The impact of return policies on consumers' online shopping intentions in Ho Chi Minh city, Vietnam2025
  3. 3The Influence Of Experience, Satisfaction And Service Quality On Word Of Mouth Intentions And Customer Loyalty2024 · 23 citations
  4. 4Parallel Mediation of Service Quality and Customer Satisfaction between Restaurant Authenticity and eWOM Intention: A PLS-SEM Approach2024 · 1 citations
  5. 5Measuring Service Quality in the Hospitality Industry: A Case Study in Hue City, Vietnam2015