Digital Innovation and Integrated Care: Improving the Effectiveness of Type 2 Diabetes Care in Western Sydney, Australia Abstract: Introduction: The COVID-19 pandemic catalysed the adoption of digital technologies in healthcare. This study assesses a digital-first integrated care model for Type 2 diabetes management in Western Sydney, utilizing Continuous Glucose Monitoring (CGM) and virtual Diabetes Case Conferences (DCC) involving the patient, General Practitioner (GP), Diabetes Specialist …