The wayfinding experience in the healthcare environment significantly impacts patients' spatial cognition, mental health, and medical outcomes. However, patients often face challenges in wayfinding, encountering difficulties, and information gaps that result in negative emotions and decreased efficiency of medical services. This study proposes a Lean-led approach, coupled with eye-tracking simulation software analysis, to investigate the visual behavior of patients in the emergency department spaces and identify areas in medical environments that require improvement.
No takes yet. Share an insight, caveat, or question.
He et al. (2024) studied this question.
Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context: