This review paper explores the transformative role of machine learning in optimizing social media marketing strategies for small and medium-sized enterprises (SMEs). It begins by highlighting the significance of social media marketing for SMEs, outlining the historical context of traditional marketing strategies, and examining current trends and emerging machine learning applications. The paper delves into the technical challenges of implementing machine learning, such as data quality, algorithm complexity, and system integration, as well as ethical concerns surrounding data privacy and algorithmic bias. SME-specific limitations are also discussed, including budget constraints and lack of technical expertise. Future directions focus on emerging technologies like deep learning and reinforcement learning, offering practical recommendations for SMEs to leverage these advancements effectively. The conclusion emphasizes the importance of embracing machine learning to achieve sustainable growth and competitive advantage in the digital marketplace.
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Kedi et al. (2024) studied this question.
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