Can digital technology promote the equalization of regional basic public services?

Purpose The purpose of this study is to explore the impact of digital technology on promoting the equalization of basic regional public services based on measuring the level of digital technology and the equalization level of regional basic public services. Design/methodology/approach Based on the inter-provincial panel data from 2013 to 2021, this article utilizes the method of replacing digital technology to verify the robustness of the conclusion, evaluating the impact of digital technology on promoting the equalization of basic regional public services, while carrying out an extended analysis of government intervention, population density and regional heterogeneity. Findings According to our findings, digital technology has significantly promoted the equalization of basic public services in the region. According to the result of the heterogeneity test, digital technology has a better effect on promoting the equalization of public services in regions with moderate government intervention and relatively low population density. Moreover, the development of digital technology can significantly promote the equalization of public services in China’s eastern region. Originality/value This article elaborates on the impact of digital technology on the equalization of basic regional public services from three perspectives: reducing the cost of public services, increasing the degree of marketization of public services and realizing the sharing of public service resources. Thus, it enriches the empirical research literature on digital technology and the equalization of regional public services.