Reconstructing Legal Frameworks for Safeguarding Telemedicine Consumers

Telemedicine is very beneficial for a vast country with a large population like Indonesia. Since 2005, the World Health Organization has recommended the use of telemedicine and in various countries has prepared regulations. Modern technology has legal implications, it needs to be regulated to provide legal certainty, protect all parties, avoid medical disputes, as well as be able to answer the demands of medical technology development. This study aims to provide input for the creation of regulations that provide legal protection for all parties involved in health service efforts by exploring existing legal rules. Two stages of research were conducted, the first with a statutory approach, namely an inventory of positive legal materials and tracing the literature related to the problem under study. Then organized and classified according to the formulation of the problem, research objectives and systematics of preparing research results. The second, with a conceptual approach, is to study, analyze and interpret these legal materials. In the absence of an adequate legal umbrella, there is a chance of medical disputes and legal disputes between the parties involved in therapeutic transactions. For this reason, internationally applicable legal rules such as online dispute resolution are needed.