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In 2021, BPJS Kesehatan experienced a significant data leak incident, where the personal data of 279 million Indonesians was leaked and traded on hacker forums. This incident has a serious impact on individual privacy and the reputation of BPJS Kesehatan. This paper analyzes the incident using the security lifecycle method, which consists of the stages of identification, analysis/assessment, protection, and monitoring. The findings suggest that weaknesses in IT security systems and a lack of continuous monitoring contributed to the leaks. Recommendations include strengthening security protocols, staff training, and implementing real-time monitoring to prevent similar incidents in the future.
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Nusantara et al. (2024) studied this question.
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