In present scenario, cut throat competition, stretched goals, cultural differences among the diverse workforce and imbalance work life have led to increase in stress level of the employees and also increase in job dissatisfaction. This adversely affects the performance of the employees and become an undesirable for the organization. Though it's controversial if emotional intelligence is a "true" intelligence, it has been shown to have a number of advantages, including improved mental health, increased work performance, and enhanced relationship maintenance. Empathy is directly tied to emotional intelligence, which allows us to better express ourselves and analyze the actions of others. Emotional Intelligence enables people to improve their self-awareness, emotional expression, creativity, tolerance, trust, and integrity, strengthen relationships within and beyond the enterprise, and so improve individual and organizational performance. The emotional quotient accounts for 80% of a person's achievement, while the intelligence quotient accounts for only 20%. This research aids in determining the impact of employee's emotional intelligence . The information was gathered from 100 employees of Le Shark Global Export LLP, and the emotional intelligence of each employee was determined by taking into account individual self- awareness, social awareness, and other factors. This study is a descriptive one. Primary data collected with the help of structured questionnaire administrated to employees and few management personnel of garments industry. One hundred samples were collected based on simple random sampling. Collected data were analyzed by using relevant statistical techniques like percentage analysis method, chi-square method ,paired sample T-test, Anova and correlation.
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Zen et al. (2024) studied this question.