Qualitative research reveals how ChatGPT helps reduce language anxiety and improve English proficiency in university students.
This study investigates the role of ChatGPT in alleviating language anxiety and improving English-speaking proficiency among Chinese university students. Using a qualitative phenomenological approach, the research explores students' subjective experiences, emotional changes, and behavioral feedback during ChatGPT-enabled English-speaking practice. Grounded in the Foreign Language Anxiety Theory and Technology Acceptance Model, the study examines how ChatGPT's non-judgmental and interactive features influence learners' communication apprehension, confidence, and language performance. Data will be collected through semi-structured interviews and diary records from 10-15 participants with intermediate or above English proficiency. Thematic analysis will identify key insights into anxiety reduction, language proficiency enhancement, and technology usage. Findings will contribute to theoretical advancements in AI-assisted language learning and provide practical guidance for optimizing AI tools in educational settings.
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Cui et al. (2025) studied this question.
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