Empirical analysis reveals contrasting operational efficiency effects in Vietnamese listed firms, suggesting that in-depth digital integration outperforms broad adoption.
Digital transformation has created significant influences on all over dimensions of social life. It is considered one of the key tasks in the process of industrialization and modernization, and an important tool for economic growth and national development. In recent years, the Vietnamese Government has organized many activities to raise awareness and digital transformation capacity of businesses. Many businesses have built a roadmap for digital transformation step by step, from data digitalization to digital transformation. To clarify the role of digital transformation for businesses, the article examines the relationship between in breadth application and indepth application of digital transformation to operational efficiency. The research results on Vietnamese listed firms during 2017 2022 show that indepth digital transformation brings positive effects to businesses while the digital transformation in breadth has a negative impact on this measurement. The research results suggest that businesses adopt a comprehensive digital transformation strategy, with a focus on human resources to participate in the transformation process.
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Ngọc Mai Trần (2024) studied this question.
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