Zoom as a Teaching Tool to Enhance Students’ Listening and Speaking Skills: Teachers’ and Students’ Perceptions

Zoom, an essential tool for online learning, has transformed teaching and learning strategies and made it possible for teachers to adapt to the ever-changing online landscape. The study explores the perceptions of teachers and students regarding the use of Zoom as a virtual tool for speaking and listening classes at private universities in Dhaka, Bangladesh.It involves five English language teachers and 15 students, employing qualitative methods such as semi-structured interviews. Results indicate improved speaking skills but not listening skills due to issues like power cuts, unstable internet, device unavailability, lack of concentration, and buffering. Despite obstacles, both teachers and students view Zoom favorably for speaking tasks but face challenges with overall listening comprehension. IUBAT Review—A Multidisciplinary Academic Journal, 7(1): 202-217