Administrative Audit of the Subdirectorate of Planning and Liaison of a Higher Education Institution of the State of Veracruz

This research and development work of administrative audit was carried out in the area of Planning and Liaison Subdirectorate of a Higher Education Institution in the state of Veracruz. It is a field research, descriptive and documentary; through instruments and interviews with the Planning, Programming and Budgeting Departments; Linkage and Technology Management; School Services; Extracurricular Activities and Information Center; on the management of their administrative processes. Based on the results, it was detected that the Planning and Liaison Sub-Directorate has an excellent organizational culture, since the staff cooperates with their bosses, has good communication and supports each other with their activities to be carried out. However, some employees are unaware of their area since they do not have training, so the administrative processes are not being executed as they should be, which leads to deficiencies and shortcomings in the respective departments.