Organizational Knowledge Creating Capabilities and Employee Performance

Knowledge creation allows organizations to innovate and respond efficiently to the environmental dynamics. This research examines the relationship of organizational knowledge creating capabilities with employee performance, and also determines mediating effect of organization based self esteem and resilience in this relationship. The organizational knowledge creating capabilities (structure and individual knowledge), organization based self esteem, resilience and employee performance were measured by using a questionnaire of 7 point likert scale. Data were collected from healthcare sector. The results revealed that organizations’ structural (command structures, work design, policies and reward system promoting interactions and collective behaviour) and individual’s knowledge creating capabilities of an organization have positive impact on employee performance. The relationship is also mediated through organization based self esteem and resilience. The study highlights the importance of determining characteristics of knowledge management capabilities to develop frameworks for effective implementation of knowledge initiatives in organizations.