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June 25, 2024Industrial Management & Data Systems

How the reviewer’s historical ratings influence the review helpfulness?: focus on the extremity and negativity

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MJMoonkyoung JangSLSaerom LeeHBHyunmi Baek

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Jang et al. (2024) studied this question.

synapsesocial.com/papers/68e635deb6db6435875c7bb2https://doi.org/10.1108/imds-06-2023-0375
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