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The paper deals with the threat of SSN and PII disclosure within log systems, especially those monitoring tools employed to improve customer experience. This paper studies the problems of SSN and PII disclosure, including but not limited to the chance of identity theft, financial fraud, and negative reputation to institutions. It offers a holistic plan covering data analysis, coding changes, continuous monitoring, and keeping a good relationship with stakeholders. Organizations will reinforce their data security posture through robust solutions and proactive measures, follow all needed regulations, and develop trust with their customers and stakeholders in a rapidly growing, data-driven environment.
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Aakash Aluwala (2024) studied this question.
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