This paper explores the transfer of supply chains in the service sector and their significance in the context of globalization. As traditional manufacturing declines, the role of the service sector has become increasingly vital in both high-income and developing economies, especially given its growing share in global GDP. The article begins by analyzing the core characteristics of service trade, such as intangibility and heterogeneity, along with its unique trade patterns in the global market. Subsequently, using a case study approach, the paper discusses in detail the application of supply chain management in the service industry, highlighting how digital transformation and global networks enable services to operate across borders and regions, enhancing delivery efficiency and customer satisfaction. Taking Accenture as an example, it demonstrates how strategic integration and technology implementation can optimize the global service supply chain. Lastly, the paper identifies current research limitations and offers future research directions, emphasizing the potential value of cross-cultural management and environmental sustainability in service supply chain management. The findings reveal that the effective management of service supply chains is crucial for maintaining competitiveness in a globalized market. Service providers must adapt to digital innovations and leverage global partnerships to ensure service consistency and adaptability across various markets. The conclusion highlights the necessity of integrating environmental sustainability and cross-cultural management into supply chain practices to foster corporate social responsibility and improve global service delivery. This study offers a foundation for future research directions, emphasizing the potential value of these integrations in enhancing the overall efficiency and impact of service supply chains.
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Limu Liu (2024) studied this question.
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