The Impact E-Governance on Internally Generated Revenue in Cross River State

E-governance is an emerging concept that has positively impacted governance. This study examines this impact on internally generated revenue in Cross River State. It hypothesized that there is no significant relationship between e-governance and increased internally generated revenue in Cross River State Internal Revenue Service. The study employs the descriptive survey research design. The population of the study comprised 498 staff of the Cross River State Internal Revenue Service. After sampling and determination, a total of 222 respondents represented the sample size of the study. Primary data was obtained through a research questionnaire. The analysis of data was done with simple percentages and Pearson Product Moment Correlation statistical techniques. The result obtained shows that e-governance processes were yielding results in terms of boosting internally generated revenue as well as imposing confidence on users of the system in Cross River State. The study concludes and recommends, among other things the need for a deliberate effort to enhance the effectiveness of revenue officers of the State through constant training, retraining them with the latest ICT innovations and revenue policies in line with global best practices.