The Unified Theory of Acceptance and use of Technology (UTAUT) Model on the Quality of Employee Information Service Sites and Learning Centers at Xyz Company

This research uses the Unified Theory of Acceptance and Use of Technology (UTAUT) model to evaluate the learning center and employee information service site in Xyz company.The sample strategy used in this research is purposive sampling and follows quantitative methodology.Primary data obtained from respondents who filled out Google form is the type of data used in this study.The results show that the Website Design variable has a significant effect on the Effort Expectancy, Performance Expectancy, and Intention to Adopt variables.These results are the same as those obtained from the initial survey that Website Design is very influential on the feasibility and user assessment of the Xyz Click site.And also the Customer Service variable affects the Effort Expectancy variable and the Performance Expectancy variable because if Customer Service can be improved, it will be followed by the growth of user convenience in using and accessing the Xyz Click site and will also improve the performance of Xyz Click site users.