Exploring Knowledge Management System Success Factors: Evidence from an Indonesian State-Owned Enterprise Corporation

This exploratory study aimed to identify new factors that can maximize knowledge management system (KMS) usage in an Indonesian state-owned forestry corporation.Based on a survey of employees, exploratory factor analysis extracted five factors -holistic knowledge lifecycle integration, strategic organizational synchronization, expressive knowledge transfer paradigm, human capital enhancement, and collaborative growth.However, the small sample size from a single organization and lack of confirmatory analysis temper the generalizability of these findings.Further research using more rigorous scale development, sampling, and analytical techniques is required to substantiate the proposed factors.While this initial study provides some directions, theoretical contributions and practical implications for KMS usage need to be considered tentative pending additional empirical evidence.