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Abstract International tourism has increased by 121% since July 2022, driven by efforts to fulfil Saudi Vision 2030 and capitalize on an AI-driven economy. With AI revolutionizing the tourism and travel sectors, Chatbots have emerged as popular tools, leveraging AI and natural language processing (NLP) to automate responses and enhance user experiences. This study addresses Saudi Vision 2030’s objectives by introducing an intelligent Chatbot for improved tourism experiences in Saudi Arabia. Through integrating the text-divinci-002 model with Flask, the Chatbot delivers prompt and precise responses, catering to tourists’ inquiries. The findings demonstrate its high usability and utility in assisting travelers. This research aims to contribute the ongoing advancements in AI-driven tourism, aligning with the broader vision of transforming Saudi Arabia’s tourism industry.
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Aref et al. (2024) studied this question.
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