The development of artificial intelligence (AI) is increasingly widespread and indispensable in human life such as education, services, and so on. This development is demonstrated by the large number of devices using artificial intelligence or AI-based technology. This device greatly simplifies human work. This study aims to find out the benefits of AI in mental health counseling The research method that is conducted is a literature review that uses data collection sources relevant to this study can be in books, magazines, and other print media, or can be obtained from photographs and videos. In the digital age as it is today, the internet and social media have become an important part of human life. In 2019, about 71% of the global population accessed the internet and 45% of the global population used social media (Kemp, 2019). The development of AI technology in social media, such as content personalization, can affect human behavior and strengthen biases that can affect mental health. For example, personalization of content on social media can make humans exposed to the same view constantly, which can strengthen bias and affect mental health (Fornell & Kocovski, 2018)
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Erlin et al. (2024) studied this question.
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