This study delves into the complex dynamics of consumer attitudes toward sustainable products, particularly within the fast-moving consumer goods category, highlighting the significant correlation between elegant and minimalist design aesthetics and the establishment of green trust in sustainable product offerings. Interestingly, while visually complex packaging may capture visual attention, it does not generate higher levels of green trust compared to simpler alternatives within the same product category. The findings underscore the importance of simple packaging design in mitigating consumer skepticism toward manipulative intentions and enhancing trust in sustainable products. Furthermore, this research reveals that individuals with higher levels of expertise possess deeper insights in perceiving complexity as a potential form of manipulation, thereby exacerbating skepticism toward sustainable products. In summary, the research outcomes guide sustainable product packaging design, emphasizing alternative solutions to convoluted designs that may lead to confusion. The effectiveness of simple design expression in sustainable products is emphasized, fostering the transition toward sustainable business efficacy and long-term development.
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Ding et al. (2024) studied this question.
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