Impact of Digitalization on Inventory Management: A Comparative Study Between Traditional and E-Commerce Business

Digitalization has profoundly impacted inventory management practices, transforming how businesses manage their inventory. This dissertation presents a comparative study of the impact of digitalization on inventory management in traditional businesses and e-commerce businesses. The study examines how digital technologies have revolutionized inventory management processes in both types of businesses, highlighting the benefits and challenges faced by each. The research explores how digitalization has enhanced inventory visibility, demand forecasting accuracy, and overall inventory efficiency in traditional businesses. It also investigates how e-commerce businesses have leveraged digital technologies to optimize inventory control, reduce stockouts, and improve customer satisfaction through faster order processing and delivery. In this research project mix method analysis i.e. Qualitative and Quantitative was used. Primary data was collected through structured questionnaire from the people who are aware about the digitalization. Secondary data will be collected from published research papers, articles, Newspapers, Books, etc. The sample size for this study is 66. The random sampling technique will be used to collect the data. In this study, different statistical tools are used as per requirement to analysis and validate the research objectives. The findings of this study contribute to a deeper understanding of how digitalization has transformed inventory management practices in traditional and e-commerce businesses. The research highlights the importance of adopting digital technologies to stay competitive in today's digital economy and provides recommendations for businesses looking to enhance their inventory management practices through digitalization. In this study, there are six chapters – Introduction, Review of Literature, Comparison between traditional and e-commerce business, Analysis of results and interpretations, Findings/Discussion & Recommendations, Conclusions.